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Guides for PropZolo — from your first lead to your hundredth deal.
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Getting started
Create your workspace, invite the team, roles, two-step verification and the Android app.
Lead sources
Forms, Meta and Google lead ads, portals, inbound email and the Lead Push API.
Assignment, pools & SLAs
Who gets each new lead, lead pools, first-response SLAs and rotation.
Leads & follow-ups
The leads list, saved views, the status sheet, follow-ups, duplicates, import and export.
Calling
Call tracking on the Android app, call outcomes, the calling queue and call analytics.
WhatsApp, SMS & email
WhatsApp Cloud, templates and the 24-hour window, linked and assisted WhatsApp, DLT SMS, email, inbox.
Properties & matching
Listings, matching buyers to properties and tracked share links.
Visits, deals & rentals
Site visits with OTP, deals and commission, rental agreements and renewals.
Automations & broadcasts
Workflows and recipes, follow-up plans, broadcasts and messaging compliance.
Reports
Dashboards, status matrices, speed to lead, scorecards and campaign ROI.
Billing, wallets & AI
Plans, seats and invoices, prepaid wallets, AI features and AI credits.
Privacy & support
DPDP consent and rights requests, retention, the audit log, support access and contacting support.
Troubleshooting
Leads not arriving, calls not syncing, messages not sending, sign-in problems.
Still stuck?
PropZolo support answers in the app and by email. Something down for everyone? Check the status page.
