CallListPlan

object

lead_idrequired: Id
Opaque record id.
rankrequired: integer
scorerequired: number
mustrequired: boolean
A promise (they called, a follow-up, an SLA): kept first under the cap.
lanerequired: "now" | "later"
atrequired: DateTime or null
Later today: from when.
reasonsrequired: array of CallListReason
The top 2–3 reasons.
signalsrequired: array of CallListReason
Every signal that scored.
basisrequired: "callback" | "enquiry_window" | "engaged" | "consent"
Why the call is lawful (TCCCPR).
attemptrequired: integer
p_answerrequired: number
due_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
source_idrequired: string or null

Example

{
  "lead_id": "cmusrceel0000q7kaafxqi1om",
  "rank": 0,
  "score": 0,
  "must": true,
  "lane": "now",
  "at": "2026-10-06T05:30:00.000Z",
  "reasons": [
    {
      "key": "callback",
      "points": 0,
      "text": "string",
      "tone": "red"
    }
  ],
  "signals": [
    {
      "key": "callback",
      "points": 0,
      "text": "string",
      "tone": "red"
    }
  ],
  "basis": "callback",
  "attempt": 0,
  "p_answer": 0,
  "due_at": "2026-10-06T05:30:00.000Z",
  "source_id": "string"
}