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CallListReason

object

One signal behind the rank, in plain words, with its points.

keyrequired
"callback" | "follow_up" | "sla" | "new_lead" | "hot" | "score" | …
pointsrequired
number
textrequired
string
tonerequired
"red" | "amber" | "blue" | "green" | "violet" | "grey"
Example
{
  "key": "callback",
  "points": 0,
  "text": "string",
  "tone": "red"
}