SupportSession

object

idrequired: Id
Opaque record id.
grant_idrequired: Id
Opaque record id.
agentrequired: string
moderequired: "read" | "full"
started_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
ended_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
expires_atrequired: DateTime
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
end_reasonrequired: string or null

Example

{
  "id": "cmusrceel0000q7kaafxqi1om",
  "grant_id": "cmusrceel0000q7kaafxqi1om",
  "agent": "string",
  "mode": "read",
  "started_at": "2026-10-06T05:30:00.000Z",
  "ended_at": "2026-10-06T05:30:00.000Z",
  "expires_at": "2026-10-06T05:30:00.000Z",
  "end_reason": "string"
}