RoutingMember

object

idrequired: Id
Opaque record id.
namerequired: string
rolerequired: string
branch_idrequired: Id or null
Opaque record id.
activerequired: boolean
shiftrequired: MemberShift or null
ISO weekdays (1 = Monday); end ≤ start runs past midnight.
lead_capacityrequired: integer or null
languagesrequired: array of string
service_locality_idsrequired: array of Id
Opaque record id.
specializationsrequired: array of string
todayrequired: integer
open_leadsrequired: integer
untouchedrequired: integer
app_seen_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
on_leaverequired: boolean
rulesrequired: array of object
rules[].idrequired: Id
Opaque record id.
rules[].namerequired: string

Example

{
  "id": "cmusrceel0000q7kaafxqi1om",
  "name": "string",
  "role": "string",
  "branch_id": "cmusrceel0000q7kaafxqi1om",
  "active": true,
  "shift": {
    "days": [
      1
    ],
    "start": "string",
    "end": "string"
  },
  "lead_capacity": 0,
  "languages": [
    "string"
  ],
  "service_locality_ids": [
    "cmusrceel0000q7kaafxqi1om"
  ],
  "specializations": [
    "string"
  ],
  "today": 0,
  "open_leads": 0,
  "untouched": 0,
  "app_seen_at": "2026-10-06T05:30:00.000Z",
  "on_leave": true,
  "rules": [
    {
      "id": "cmusrceel0000q7kaafxqi1om",
      "name": "string"
    }
  ]
}