RightsRequest

object

idrequired: Id
Opaque record id.
refrequired: string
R-12
numberrequired: integer
kindrequired: string
statusrequired: string
requester_namerequired: string
phonerequired: string or null
emailrequired: string or null
received_atrequired: DateTime
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
due_atrequired: DateTime
End of the 90th day after receipt, company time zone.
slarequired: RightsSlaState
days_leftrequired: integer
assigneerequired: object or null
assignee.idrequired: Id
Opaque record id.
assignee.namerequired: string
contact_countrequired: integer
action_statusrequired: string or null
channelrequired: string
verified_viarequired: string or null
verified_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
languagerequired: string or null
detailsrequired: string or null
payloadrequired: map of any
contactsrequired: array of object
contacts[].idrequired: Id
Opaque record id.
contacts[].namerequired: string
contacts[].erasedrequired: boolean
contacts[].heldrequired: boolean
report_ready_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
has_reportrequired: boolean
outcomerequired: map of any or null
resolutionrequired: string or null
timelinerequired: array of object
timeline[].atrequired: string
timeline[].kindrequired: "received" | "note" | "status" | "assigned" | "contacts" | "step"
timeline[].byrequired: string or null
timeline[].by_namerequired: string or null
timeline[].textrequired: string
closed_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
closed_byrequired: string or null

Example

{
  "id": "cmusrceel0000q7kaafxqi1om",
  "ref": "string",
  "number": 0,
  "kind": "string",
  "status": "string",
  "requester_name": "string",
  "phone": "string",
  "email": "string",
  "received_at": "2026-10-06T05:30:00.000Z",
  "due_at": "2026-10-06T05:30:00.000Z",
  "sla": "on_track",
  "days_left": 0,
  "assignee": {
    "id": "cmusrceel0000q7kaafxqi1om",
    "name": "string"
  },
  "contact_count": 0,
  "action_status": "string",
  "channel": "string",
  "verified_via": "string",
  "verified_at": "2026-10-06T05:30:00.000Z",
  "language": "string",
  "details": "string",
  "payload": {},
  "contacts": [
    {
      "id": "cmusrceel0000q7kaafxqi1om",
      "name": "string",
      "erased": true,
      "held": true
    }
  ],
  "report_ready_at": "2026-10-06T05:30:00.000Z",
  "has_report": true,
  "outcome": {},
  "resolution": "string",
  "timeline": [
    {
      "at": "string",
      "kind": "received",
      "by": "string",
      "by_name": "string",
      "text": "string"
    }
  ],
  "closed_at": "2026-10-06T05:30:00.000Z",
  "closed_by": "string"
}

{ "id": "cmusrceel0000q7kaafxqi1om", "ref": "string", "number": 0, "kind": "string", "status": "string", "requester_name": "string", "phone": "string", "email": "string", "received_at": "2026-10-06T05:30:00.000Z", "due_at": "2026-10-06T05:30:00.000Z", "sla": "on_track", "days_left": 0, "assignee": { "id": "cmusrceel0000q7kaafxqi1om", "name": "string" }, "contact_count": 0, "action_status": "string", "channel": "string", "verified_via": "string", "verified_at": "2026-10-06T05:30:00.000Z", "language": "string", "details": "string", "payload": {}, "contacts": [ { "id": "cmusrceel0000q7kaafxqi1om", "name": "string", "erased": true, "held": true } ], "report_ready_at": "2026-10-06T05:30:00.000Z", "has_report": true, "outcome": {}, "resolution": "string", "timeline": [ { "at": "string", "kind": "received", "by": "string", "by_name": "string", "text": "string" } ], "closed_at": "2026-10-06T05:30:00.000Z", "closed_by": "string" }