PendingCall

object

idrequired: Id
Opaque record id.
phone: string
Masked or absent per the caller’s field rules.
contact_namerequired: string or null
Name saved on the phone, else the visible lead’s.
directionrequired: CallDirection
resultrequired: CallResult
What the phone saw. Outgoing: connected (talk time) · no_answer (it rang out) · ended_early (busy, declined, switched off) · failed (never connected — no network / SIM) · not_connected (no timing from the phone). Incoming: answered · missed · rejected · blocked.
started_atrequired: DateTime
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
duration_secrequired: integer
leadrequired: object or null
The lead when the caller may open it; null for no lead or one they may not see.
lead.idrequired: Id
Opaque record id.
lead.namerequired: string
lead.statusrequired: string or null
has_leadrequired: boolean
The number belongs to a lead (maybe a colleague’s).

Example

{
  "id": "cmusrceel0000q7kaafxqi1om",
  "phone": "string",
  "contact_name": "string",
  "direction": "outgoing",
  "result": "connected",
  "started_at": "2026-10-06T05:30:00.000Z",
  "duration_sec": 0,
  "lead": {
    "id": "cmusrceel0000q7kaafxqi1om",
    "name": "string",
    "status": "string"
  },
  "has_lead": true
}