Message

object

idrequired: Id
Opaque record id.
conversation_idrequired: Id
Opaque record id.
channelrequired: string
directionrequired: "inbound" | "outbound"
typerequired: string
bodyrequired: string or null
subjectrequired: string or null
mediarequired: array of MessageMedia
interactive: object or object or null
Outbound WhatsApp Cloud only (INT-40): the reply buttons or list sent under the body.
statusrequired: "queued" | "sending" | "sent" | "delivered" | "read" | "failed" | …
errorrequired: string or null
blocked_reasonrequired: string or null
purposerequired: string or null
torequired: string or null
Recipient address, masked by the caller’s field rules.
template_idrequired: Id or null
Opaque record id.
sent_by_idrequired: Id or null
Opaque record id.
sent_by_airequired: boolean
automation_run_idrequired: string or null
broadcast_idrequired: string or null
reply_to_idrequired: string or null
costrequired: integer or null
paise
created_atrequired: DateTime
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
sent_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
delivered_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
read_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
failed_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
sender_verified: boolean
Captured email replies only (INT-39): the sender passed DKIM/DMARC and is the address emailed.

Example

{
  "id": "cmusrceel0000q7kaafxqi1om",
  "conversation_id": "cmusrceel0000q7kaafxqi1om",
  "channel": "string",
  "direction": "inbound",
  "type": "string",
  "body": "string",
  "subject": "string",
  "media": [
    {
      "kind": "string",
      "mime": "string",
      "name": "string",
      "size": 0,
      "caption": "string",
      "voice": true,
      "url": "string",
      "expires_at": "2026-10-06T05:30:00.000Z",
      "scan": "pending"
    }
  ],
  "interactive": {
    "type": "buttons",
    "header": "string",
    "footer": "string",
    "buttons": [
      {
        "id": "string",
        "title": "string"
      }
    ]
  },
  "status": "queued",
  "error": "string",
  "blocked_reason": "string",
  "purpose": "string",
  "to": "string",
  "template_id": "cmusrceel0000q7kaafxqi1om",
  "sent_by_id": "cmusrceel0000q7kaafxqi1om",
  "sent_by_ai": true,
  "automation_run_id": "string",
  "broadcast_id": "string",
  "reply_to_id": "string",
  "cost": 0,
  "created_at": "2026-10-06T05:30:00.000Z",
  "sent_at": "2026-10-06T05:30:00.000Z",
  "delivered_at": "2026-10-06T05:30:00.000Z",
  "read_at": "2026-10-06T05:30:00.000Z",
  "failed_at": "2026-10-06T05:30:00.000Z",
  "sender_verified": true
}

{ "id": "cmusrceel0000q7kaafxqi1om", "conversation_id": "cmusrceel0000q7kaafxqi1om", "channel": "string", "direction": "inbound", "type": "string", "body": "string", "subject": "string", "media": [ { "kind": "string", "mime": "string", "name": "string", "size": 0, "caption": "string", "voice": true, "url": "string", "expires_at": "2026-10-06T05:30:00.000Z", "scan": "pending" } ], "interactive": { "type": "buttons", "header": "string", "footer": "string", "buttons": [ { "id": "string", "title": "string" } ] }, "status": "queued", "error": "string", "blocked_reason": "string", "purpose": "string", "to": "string", "template_id": "cmusrceel0000q7kaafxqi1om", "sent_by_id": "cmusrceel0000q7kaafxqi1om", "sent_by_ai": true, "automation_run_id": "string", "broadcast_id": "string", "reply_to_id": "string", "cost": 0, "created_at": "2026-10-06T05:30:00.000Z", "sent_at": "2026-10-06T05:30:00.000Z", "delivered_at": "2026-10-06T05:30:00.000Z", "read_at": "2026-10-06T05:30:00.000Z", "failed_at": "2026-10-06T05:30:00.000Z", "sender_verified": true }