MaintenanceSettings
object
categoriesrequired- array of "plumbing" | "electrical" | "appliance" | "carpentry" | "pest" | "painting" | …
slarequired- object
sla.emergencyrequired- object
sla.emergency.respond_hoursrequired- integer
sla.emergency.resolve_hoursrequired- integer
sla.highrequired- object
sla.high.respond_hoursrequired- integer
sla.high.resolve_hoursrequired- integer
sla.normalrequired- object
sla.normal.respond_hoursrequired- integer
sla.normal.resolve_hoursrequired- integer
sla.lowrequired- object
sla.low.respond_hoursrequired- integer
sla.low.resolve_hoursrequired- integer
approvalrequired- object
approval.default_thresholdrequired- Paise
Money in paise (₹1 = 100), an exact integer.
approval.link_daysrequired- integer
lifecyclerequired- object
lifecycle.auto_close_daysrequired- integer
lifecycle.reopen_daysrequired- integer
intakerequired- object
intake.whatsapprequired- boolean
intake.ai_triagerequired- boolean
intake.auto_replyrequired- boolean
intake.tenant_link_daysrequired- integer
notify_tenantrequired- boolean
{
"categories": [
"plumbing"
],
"sla": {
"emergency": {
"respond_hours": 1,
"resolve_hours": 1
},
"high": {
"respond_hours": 1,
"resolve_hours": 1
},
"normal": {
"respond_hours": 1,
"resolve_hours": 1
},
"low": {
"respond_hours": 1,
"resolve_hours": 1
}
},
"approval": {
"default_threshold": 850000000,
"link_days": 1
},
"lifecycle": {
"auto_close_days": 0,
"reopen_days": 0
},
"intake": {
"whatsapp": true,
"ai_triage": true,
"auto_reply": true,
"tenant_link_days": 1
},
"notify_tenant": true
}
