object
idrequiredOpaque record id.
goal_idrequiredOpaque record id.
lead_idrequiredOpaque record id.
seqrequiredchannelrequiredstatusrequiredplanned_atrequiredInstant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
textrequiredWhat went (or will go): the person’s edit, else the AI draft.
draft_textrequirededitedrequiredlanguagerequiredai_statusrequiredpending | done | flagged | fallback
ai_noterequiredautorequiredApproved by autopilot (or a call task), not a person.
decided_by_idrequiredOpaque record id.
decided_atrequiredInstant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
decision_noterequiredexpires_atrequiredInstant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
message_idrequiredOpaque record id.
task_idrequiredOpaque record id.
block_reasonrequiredcost_paiserequiredMoney in paise (₹1 = 100), an exact integer.
sent_atrequiredInstant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
created_atrequiredInstant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
goalrequiredgoal.idrequiredOpaque record id.
goal.kindrequiredgoal.labelrequiredgoal.moderequiredgoal.owner_idrequiredOpaque record id.
goal.touchesrequiredgoal.max_touchesrequiredgoal.deadline_atrequiredInstant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
goal.instructionsrequiredleadrequiredlead.idrequiredOpaque record id.
lead.refrequiredlead.namerequiredtemplaterequiredSet when the touch goes as the company’s template (SMS; WhatsApp outside the 24-hour window): the text that will be sent and what blocks approval (an empty variable, no approved template). It cannot be edited.
template.textrequiredtemplate.problemsrequired{
"id": "cmusrceel0000q7kaafxqi1om",
"goal_id": "cmusrceel0000q7kaafxqi1om",
"lead_id": "cmusrceel0000q7kaafxqi1om",
"seq": 0,
"channel": "whatsapp_cloud",
"status": "drafting",
"planned_at": "2026-10-06T05:30:00.000Z",
"text": "string",
"draft_text": "string",
"edited": true,
"language": "string",
"ai_status": "string",
"ai_note": "string",
"auto": true,
"decided_by_id": "cmusrceel0000q7kaafxqi1om",
"decided_at": "2026-10-06T05:30:00.000Z",
"decision_note": "string",
"expires_at": "2026-10-06T05:30:00.000Z",
"message_id": "cmusrceel0000q7kaafxqi1om",
"task_id": "cmusrceel0000q7kaafxqi1om",
"block_reason": "string",
"cost_paise": 850000000,
"sent_at": "2026-10-06T05:30:00.000Z",
"created_at": "2026-10-06T05:30:00.000Z",
"goal": {
"id": "cmusrceel0000q7kaafxqi1om",
"kind": "site_visit",
"label": "string",
"mode": "cowork",
"owner_id": "cmusrceel0000q7kaafxqi1om",
"touches": 0,
"max_touches": 0,
"deadline_at": "2026-10-06T05:30:00.000Z",
"instructions": "string"
},
"lead": {
"id": "cmusrceel0000q7kaafxqi1om",
"ref": "string",
"name": "string"
},
"template": {
"text": "string",
"problems": [
"string"
]
}
}