FollowupAgentSettings

object

enabledrequired: boolean
channelsrequired: array of "whatsapp_cloud" | "sms" | "email" | "call_task"
autopilot_allowedrequired: boolean
autopilot_goalsrequired: array of "site_visit" | "documents" | "decision" | "revive"
windowrequired: object
Sending hours, company clock (09:00–21:00 at most).
window.startrequired: string
window.endrequired: string
working_daysrequired: array of integer
1 = Monday … 7 = Sunday.
cool_down_hoursrequired: integer
max_touchesrequired: integer
default_deadline_daysrequired: integer
approval_ttl_hoursrequired: integer
call_afterrequired: integer
templatesrequired: object
templates.whatsapp_cloudrequired: Id or null
Opaque record id.
templates.smsrequired: Id or null
Opaque record id.

Example

{
  "enabled": true,
  "channels": [
    "whatsapp_cloud"
  ],
  "autopilot_allowed": true,
  "autopilot_goals": [
    "site_visit"
  ],
  "window": {
    "start": "string",
    "end": "string"
  },
  "working_days": [
    1
  ],
  "cool_down_hours": 12,
  "max_touches": 1,
  "default_deadline_days": 1,
  "approval_ttl_hours": 1,
  "call_after": 1,
  "templates": {
    "whatsapp_cloud": "cmusrceel0000q7kaafxqi1om",
    "sms": "cmusrceel0000q7kaafxqi1om"
  }
}