FirstResponseSlaSettings

object

enabledrequired: boolean
default_minutesrequired: integer or null
per_sourcerequired: map of integer or null
at_risk_percentrequired: integer
clockrequired: "business" | "calendar"
notify_managerrequired: boolean
digest_enabledrequired: boolean
digest_timerequired: string

Example

{
  "enabled": true,
  "default_minutes": 1,
  "per_source": {},
  "at_risk_percent": 10,
  "clock": "business",
  "notify_manager": true,
  "digest_enabled": true,
  "digest_time": "string"
}