DashboardTeam

object

periodrequired: object
period.keyrequired: "today" | "7d" | "30d" | "this_month" | "last_month"
period.fromrequired: DateTime
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
period.torequired: DateTime
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
attendance_onrequired: boolean
phones_visiblerequired: boolean
score_dayrequired: LocalDate or null
Day of the scores (null before the first run).
rowsrequired: array of object
rows[].memberrequired: object
rows[].member.idrequired: Id
Opaque record id.
rows[].member.namerequired: string
rows[].member.rolerequired: string
rows[].member.branchrequired: string or null
rows[].member.is_merequired: boolean
rows[].liverequired: object
rows[].live.statusrequired: "calling" | "idle" | "on_break" | "off" | "not_in" | "not_started"
`calling`: a call ended in the last 10 minutes; `idle` since `since`; with attendance on: `not_in`, `on_break`, `off` (punched out); without it `not_started` = no call yet today.
rows[].live.sincerequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
rows[].attendancerequired: object or null
rows[].attendance.punch_in_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
rows[].attendance.punch_out_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
rows[].attendance.on_breakrequired: boolean
rows[].attendance.laterequired: boolean
rows[].todayrequired: object
rows[].today.callsrequired: integer
rows[].today.first_call_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
rows[].today.last_call_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
rows[].callsrequired: integer
rows[].connectedrequired: integer
rows[].talk_secrequired: integer
rows[].follow_upsrequired: object
rows[].follow_ups.donerequired: integer
rows[].follow_ups.done_on_timerequired: integer
rows[].follow_ups.overduerequired: integer
rows[].visits_donerequired: integer
rows[].deals_wonrequired: integer
rows[].scorerequired: object or null
rows[].score.valuerequired: integer or null
rows[].score.bandrequired: "strong" | "steady" | "attention" or null
rows[].score.trendrequired: object
rows[].score.weakestrequired: object or null
rows[].phonerequired: object or null
rows[].phone.healthrequired: DeviceHealthState
rows[].phone.tracking_enabledrequired: boolean
rows[].phone.last_seen_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
rows[].phone.callsrequired: CallHealth
attentionrequired: array of object
attention[].member_idrequired: Id
Opaque record id.
attention[].namerequired: string
attention[].reasonsrequired: array of object
attention[].reasons[].keyrequired: "low_score" | "overdue_follow_ups" | "phone_tracking" | "calls_failing" | "quiet_day"
attention[].reasons[].messagerequired: string
generated_atrequired: DateTime
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.

Example

{
  "period": {
    "key": "today",
    "from": "2026-10-06T05:30:00.000Z",
    "to": "2026-10-06T05:30:00.000Z"
  },
  "attendance_on": true,
  "phones_visible": true,
  "score_day": "2026-10-06",
  "rows": [
    {
      "member": {
        "id": "cmusrceel0000q7kaafxqi1om",
        "name": "string",
        "role": "string",
        "branch": "string",
        "is_me": true
      },
      "live": {
        "status": "calling",
        "since": "2026-10-06T05:30:00.000Z"
      },
      "attendance": {
        "punch_in_at": "2026-10-06T05:30:00.000Z",
        "punch_out_at": "2026-10-06T05:30:00.000Z",
        "on_break": true,
        "late": true
      },
      "today": {
        "calls": 0,
        "first_call_at": "2026-10-06T05:30:00.000Z",
        "last_call_at": "2026-10-06T05:30:00.000Z"
      },
      "calls": 0,
      "connected": 0,
      "talk_sec": 0,
      "follow_ups": {
        "done": 0,
        "done_on_time": 0,
        "overdue": 0
      },
      "visits_done": 0,
      "deals_won": 0,
      "score": {
        "value": 0,
        "band": "strong",
        "trend": {
          "delta": 0,
          "direction": "up"
        },
        "weakest": {
          "key": "first_response",
          "label": "string",
          "value": 0
        }
      },
      "phone": {
        "health": "healthy",
        "tracking_enabled": true,
        "last_seen_at": "2026-10-06T05:30:00.000Z",
        "calls": {
          "state": "ok",
          "failed_streak": 0,
          "reason": "airplane",
          "sim_slot": 0,
          "last_failed_at": "2026-10-06T05:30:00.000Z"
        }
      }
    }
  ],
  "attention": [
    {
      "member_id": "cmusrceel0000q7kaafxqi1om",
      "name": "string",
      "reasons": [
        {
          "key": "low_score",
          "message": "string"
        }
      ]
    }
  ],
  "generated_at": "2026-10-06T05:30:00.000Z"
}

{ "period": { "key": "today", "from": "2026-10-06T05:30:00.000Z", "to": "2026-10-06T05:30:00.000Z" }, "attendance_on": true, "phones_visible": true, "score_day": "2026-10-06", "rows": [ { "member": { "id": "cmusrceel0000q7kaafxqi1om", "name": "string", "role": "string", "branch": "string", "is_me": true }, "live": { "status": "calling", "since": "2026-10-06T05:30:00.000Z" }, "attendance": { "punch_in_at": "2026-10-06T05:30:00.000Z", "punch_out_at": "2026-10-06T05:30:00.000Z", "on_break": true, "late": true }, "today": { "calls": 0, "first_call_at": "2026-10-06T05:30:00.000Z", "last_call_at": "2026-10-06T05:30:00.000Z" }, "calls": 0, "connected": 0, "talk_sec": 0, "follow_ups": { "done": 0, "done_on_time": 0, "overdue": 0 }, "visits_done": 0, "deals_won": 0, "score": { "value": 0, "band": "strong", "trend": { "delta": 0, "direction": "up" }, "weakest": { "key": "first_response", "label": "string", "value": 0 } }, "phone": { "health": "healthy", "tracking_enabled": true, "last_seen_at": "2026-10-06T05:30:00.000Z", "calls": { "state": "ok", "failed_streak": 0, "reason": "airplane", "sim_slot": 0, "last_failed_at": "2026-10-06T05:30:00.000Z" } } } ], "attention": [ { "member_id": "cmusrceel0000q7kaafxqi1om", "name": "string", "reasons": [ { "key": "low_score", "message": "string" } ] } ], "generated_at": "2026-10-06T05:30:00.000Z" }