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object
contact_idOpaque record id.
lead_idOpaque record id.
channelpurposerequiredtransactional: OTPs, receipts (not subject to consent) · service: visit reminders, documents (unless opted out) · promotional: launches, matches, price drops (consent or the TRAI 7-day enquiry window, quiet hours, DND).
template_idOpaque record id.
template_use_casee.g. visit_reminder_24h
languagebodymediaOne photo, video, voice note or document; the body becomes its caption (not for voice notes).
interactiveReply buttons (≤ 3, title ≤ 20) or a list (≤ 10 rows, title ≤ 24, description ≤ 72) under `body` — WhatsApp Cloud only, inside the 24-hour window; no template or media.
subjectvarsproperty_idOpaque record id.
project_idOpaque record id.
visit_idOpaque record id.
channel_account_idOpaque record id.
conversation_idThe conversation being answered: a WhatsApp reply goes to its number and account.
reply_to_message_idOpaque record id.
when_quiet{
"contact_id": "cmusrceel0000q7kaafxqi1om",
"lead_id": "cmusrceel0000q7kaafxqi1om",
"channel": "auto",
"purpose": "transactional",
"template_id": "cmusrceel0000q7kaafxqi1om",
"template_use_case": "string",
"language": "string",
"body": "string",
"media": {
"storage_key": "string",
"url": "https://example.com",
"mime": "image/jpeg",
"filename": "string",
"size": 0
},
"interactive": {
"type": "buttons",
"header": "string",
"footer": "string",
"buttons": [
{
"id": "string",
"title": "string"
}
]
},
"subject": "string",
"vars": {},
"property_id": "cmusrceel0000q7kaafxqi1om",
"project_id": "cmusrceel0000q7kaafxqi1om",
"visit_id": "cmusrceel0000q7kaafxqi1om",
"channel_account_id": "cmusrceel0000q7kaafxqi1om",
"conversation_id": "cmusrceel0000q7kaafxqi1om",
"reply_to_message_id": "cmusrceel0000q7kaafxqi1om",
"when_quiet": "block"
}