CallScorecard

object

statusrequired: "scored" | "reviewed"
scorerequired: number or null
model_scorerequired: number or null
bandrequired: "good" | "fair" | "poor" or null
critical_missedrequired: array of object
critical_missed[].keyrequired: string
critical_missed[].labelrequired: string
itemsrequired: array of object
items[].keyrequired: string
items[].labelrequired: string
items[].weightrequired: integer
items[].criticalrequired: boolean
items[].verdictrequired: string
items[].model_verdictrequired: string
items[].evidencerequired: string or null
items[].reasonrequired: string or null
items[].noterequired: string or null
items[].overriddenrequired: boolean
items[].unverifiedrequired: boolean
reviewed_byrequired: object or null
reviewed_by.idrequired: Id
Opaque record id.
reviewed_by.namerequired: string
reviewed_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
review_noterequired: string or null
can_reviewrequired: boolean

Example

{
  "status": "scored",
  "score": 0,
  "model_score": 0,
  "band": "good",
  "critical_missed": [
    {
      "key": "string",
      "label": "string"
    }
  ],
  "items": [
    {
      "key": "string",
      "label": "string",
      "weight": 0,
      "critical": true,
      "verdict": "string",
      "model_verdict": "string",
      "evidence": "string",
      "reason": "string",
      "note": "string",
      "overridden": true,
      "unverified": true
    }
  ],
  "reviewed_by": {
    "id": "cmusrceel0000q7kaafxqi1om",
    "name": "string"
  },
  "reviewed_at": "2026-10-06T05:30:00.000Z",
  "review_note": "string",
  "can_review": true
}