CallList

object

memberrequired: object
member.idrequired: Id
Opaque record id.
member.namerequired: string
member.is_merequired: boolean
dayrequired: string
The company-local day.
windowrequired: object or null
The member’s shift ∩ calling hours today; null on a day off (the list is a preview).
window.startrequired: DateTime
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
window.endrequired: DateTime
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
day_offrequired: boolean
calling_nowrequired: boolean
opens_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
itemsrequired: array of CallListItem
Call now, in rank order.
laterrequired: array of CallListItem
Later today, by time.
donerequired: array of CallListDone
Called today.
statsrequired: object
stats.caprequired: integer
stats.plannedrequired: integer
stats.donerequired: integer
stats.cappedrequired: integer
stats.diversity_heldrequired: integer
stats.candidatesrequired: integer
stats.excludedrequired: map of integer
generated_atrequired: DateTime
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.
refresh_atrequired: DateTime or null
When the list changes by itself next.

Example

{
  "member": {
    "id": "cmusrceel0000q7kaafxqi1om",
    "name": "string",
    "is_me": true
  },
  "day": "string",
  "window": {
    "start": "2026-10-06T05:30:00.000Z",
    "end": "2026-10-06T05:30:00.000Z"
  },
  "day_off": true,
  "calling_now": true,
  "opens_at": "2026-10-06T05:30:00.000Z",
  "items": [
    {
      "id": "cmusrceel0000q7kaafxqi1om",
      "ref": "string",
      "name": "string",
      "phone": "string",
      "alternate_phones": [
        "string"
      ],
      "dial_number": "string",
      "callee_tz": "string",
      "pipeline_id": "cmusrceel0000q7kaafxqi1om",
      "status_id": "cmusrceel0000q7kaafxqi1om",
      "sub_status_id": "cmusrceel0000q7kaafxqi1om",
      "status_key": "string",
      "status_name": "string",
      "source": "string",
      "city": "string",
      "score": 0,
      "temperature": "hot",
      "next_follow_up_at": "2026-10-06T05:30:00.000Z",
      "last_call": {
        "at": "2026-10-06T05:30:00.000Z",
        "outcome": "connected",
        "by_me": true
      },
      "plan": {
        "lead_id": "cmusrceel0000q7kaafxqi1om",
        "rank": 0,
        "score": 0,
        "must": true,
        "lane": "now",
        "at": "2026-10-06T05:30:00.000Z",
        "reasons": [
          {
            "key": "callback",
            "points": 0,
            "text": "string",
            "tone": "red"
          }
        ],
        "signals": [
          {
            "key": "callback",
            "points": 0,
            "text": "string",
            "tone": "red"
          }
        ],
        "basis": "callback",
        "attempt": 0,
        "p_answer": 0,
        "due_at": "2026-10-06T05:30:00.000Z",
        "source_id": "string"
      }
    }
  ],
  "later": [
    {
      "id": "cmusrceel0000q7kaafxqi1om",
      "ref": "string",
      "name": "string",
      "phone": "string",
      "alternate_phones": [
        "string"
      ],
      "dial_number": "string",
      "callee_tz": "string",
      "pipeline_id": "cmusrceel0000q7kaafxqi1om",
      "status_id": "cmusrceel0000q7kaafxqi1om",
      "sub_status_id": "cmusrceel0000q7kaafxqi1om",
      "status_key": "string",
      "status_name": "string",
      "source": "string",
      "city": "string",
      "score": 0,
      "temperature": "hot",
      "next_follow_up_at": "2026-10-06T05:30:00.000Z",
      "last_call": {
        "at": "2026-10-06T05:30:00.000Z",
        "outcome": "connected",
        "by_me": true
      },
      "plan": {
        "lead_id": "cmusrceel0000q7kaafxqi1om",
        "rank": 0,
        "score": 0,
        "must": true,
        "lane": "now",
        "at": "2026-10-06T05:30:00.000Z",
        "reasons": [
          {
            "key": "callback",
            "points": 0,
            "text": "string",
            "tone": "red"
          }
        ],
        "signals": [
          {
            "key": "callback",
            "points": 0,
            "text": "string",
            "tone": "red"
          }
        ],
        "basis": "callback",
        "attempt": 0,
        "p_answer": 0,
        "due_at": "2026-10-06T05:30:00.000Z",
        "source_id": "string"
      }
    }
  ],
  "done": [
    {
      "lead_id": "cmusrceel0000q7kaafxqi1om",
      "ref": "string",
      "name": "string",
      "at": "2026-10-06T05:30:00.000Z",
      "outcome": "connected",
      "attempts": 0
    }
  ],
  "stats": {
    "cap": 0,
    "planned": 0,
    "done": 0,
    "capped": 0,
    "diversity_held": 0,
    "candidates": 0,
    "excluded": {}
  },
  "generated_at": "2026-10-06T05:30:00.000Z",
  "refresh_at": "2026-10-06T05:30:00.000Z"
}

{ "member": { "id": "cmusrceel0000q7kaafxqi1om", "name": "string", "is_me": true }, "day": "string", "window": { "start": "2026-10-06T05:30:00.000Z", "end": "2026-10-06T05:30:00.000Z" }, "day_off": true, "calling_now": true, "opens_at": "2026-10-06T05:30:00.000Z", "items": [ { "id": "cmusrceel0000q7kaafxqi1om", "ref": "string", "name": "string", "phone": "string", "alternate_phones": [ "string" ], "dial_number": "string", "callee_tz": "string", "pipeline_id": "cmusrceel0000q7kaafxqi1om", "status_id": "cmusrceel0000q7kaafxqi1om", "sub_status_id": "cmusrceel0000q7kaafxqi1om", "status_key": "string", "status_name": "string", "source": "string", "city": "string", "score": 0, "temperature": "hot", "next_follow_up_at": "2026-10-06T05:30:00.000Z", "last_call": { "at": "2026-10-06T05:30:00.000Z", "outcome": "connected", "by_me": true }, "plan": { "lead_id": "cmusrceel0000q7kaafxqi1om", "rank": 0, "score": 0, "must": true, "lane": "now", "at": "2026-10-06T05:30:00.000Z", "reasons": [ { "key": "callback", "points": 0, "text": "string", "tone": "red" } ], "signals": [ { "key": "callback", "points": 0, "text": "string", "tone": "red" } ], "basis": "callback", "attempt": 0, "p_answer": 0, "due_at": "2026-10-06T05:30:00.000Z", "source_id": "string" } } ], "later": [ { "id": "cmusrceel0000q7kaafxqi1om", "ref": "string", "name": "string", "phone": "string", "alternate_phones": [ "string" ], "dial_number": "string", "callee_tz": "string", "pipeline_id": "cmusrceel0000q7kaafxqi1om", "status_id": "cmusrceel0000q7kaafxqi1om", "sub_status_id": "cmusrceel0000q7kaafxqi1om", "status_key": "string", "status_name": "string", "source": "string", "city": "string", "score": 0, "temperature": "hot", "next_follow_up_at": "2026-10-06T05:30:00.000Z", "last_call": { "at": "2026-10-06T05:30:00.000Z", "outcome": "connected", "by_me": true }, "plan": { "lead_id": "cmusrceel0000q7kaafxqi1om", "rank": 0, "score": 0, "must": true, "lane": "now", "at": "2026-10-06T05:30:00.000Z", "reasons": [ { "key": "callback", "points": 0, "text": "string", "tone": "red" } ], "signals": [ { "key": "callback", "points": 0, "text": "string", "tone": "red" } ], "basis": "callback", "attempt": 0, "p_answer": 0, "due_at": "2026-10-06T05:30:00.000Z", "source_id": "string" } } ], "done": [ { "lead_id": "cmusrceel0000q7kaafxqi1om", "ref": "string", "name": "string", "at": "2026-10-06T05:30:00.000Z", "outcome": "connected", "attempts": 0 } ], "stats": { "cap": 0, "planned": 0, "done": 0, "capped": 0, "diversity_held": 0, "candidates": 0, "excluded": {} }, "generated_at": "2026-10-06T05:30:00.000Z", "refresh_at": "2026-10-06T05:30:00.000Z" }