AiAgentChip

object

conversation_idrequired: Id
Opaque record id.
agent_namerequired: string
moderequired: "off" | "shadow" | "live"
staterequired: "NEW" | "ENGAGED" | "QUALIFYING" | "RECOMMENDING" | "SCHEDULING" | "BOOKED" | … or null
pending_draftsrequired: integer
handoff_reasonrequired: string or null
handoff_labelrequired: string or null
handoff_due_atrequired: DateTime or null
Instant in ISO 8601, e.g. 2026-10-03T04:30:00.000Z.

Example

{
  "conversation_id": "cmusrceel0000q7kaafxqi1om",
  "agent_name": "string",
  "mode": "off",
  "state": "NEW",
  "pending_drafts": 0,
  "handoff_reason": "string",
  "handoff_label": "string",
  "handoff_due_at": "2026-10-06T05:30:00.000Z"
}